Care Partner Information Sheet

Making the Most of a Doctor Visit

Making the Most of a Doctor Visit

It is important for older adults and their care providers to prepare for a health care visit. Most visits are short, and it is easy to forget to talk about something important. Some people like to bring a family member or friend to the visit to help remember what to say, and what the doctor says. It is important that the patient gets to talk with the doctor, not just the care partner. Be sure to plan who is going to say what.

To plan for a doctor's visit, write down the top 3 health concerns. Also make note of any health changes since the last visit. The table below lists some important changes to discuss.

Tell the doctor about any changes to:
  • memory, thinking or mood 
  • daily activity
  • walking, balance or falls 
  • bathroom habits
  • hunger or weight 
  • personal safety
  • medications (new or changed) 
  • sleep

 

For each health problem, the doctor should ask for more details. The table below lists some questions the doctor may ask. Be prepared to answer these questions. The doctor may ask about the patient's health goals. They will ask what the patient would like to see happen, and what they want to avoid. It is also important for the patient to tell the doctor who they want to make medical decisions if the patient is unable to do so.              

Questions the doctor may ask
  • When did you first notice this change?
  • Have you had this problem before?
  • When and how often does it happen?
  • What makes it better or worse?
  • Do you notice any other symptoms?
  • Have you seen other doctors for this concern? What treatment did they provide?
 

Many people have one or more serious illnesses, and see more than one doctor. Sometimes medications for one illness can make another illness worse. Bring every medication in the bottle it came in  so the doctor can make sure all the medications work well together. Also bring any health items that the patient uses to the doctor's appointment.  Below is a list of items to bring. 

What to bring to a doctor visit
  • Eye glasses, hearing aids
  • Canes or walkers
  • List of all other doctors or therapists you see
  • All medications, including a list of over-the-counter medications
  • Insurance card

 

It is also a good idea to ask the doctor questions. Below is a list of 3 good questions to ask.

Questions to Ask the Doctor
  • What are my main problems?
  • What do I need to do?
  • Why is it important for me to do this?

 

These questions help patients and their care partners to better understand health issues, and what they need to do to stay healthy. It is okay to take notes, or ask the doctor to write down what they say. If the patient or caregiver has a hard time hearing or understanding what the doctor says, they should tell the doctor.

Remember, not every health concern should be treated with a pill. Patients should consider different types of treatments, like physical therapy. It can take time for the patient and doctor to figure out how best to treat health issues. Expect to come back to the doctor for more than one visit. More visits to the doctor also helps the patient and doctor get to know and trust each other better

Written By: Morgen Hartford, MSW, Paul Gee, MD & Mindy Fain, MD

Care Partner Information ~ Tips for Providing Older Adult Care
Edited by an interprofessional team from the University of Arizona Center on Aging

This project was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number U1QHP28721, Arizona Geriatrics Workforce Enhancement Program. 
This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.